This Cookies Policy tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.
Who are we?
We are Mission Without Borders. Our address is John Voster Drive, Southdowns Ridge Office Park, Centurion, Pretoria, 0062. You can contact us by post at Suite 32, Private Bag X 13, Elarduspark 0047, by email at email@example.com or by telephone on +27 79 826 3630.
We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.
When you use our website
When you use our website to browse our products and services and view the information we make available, a number of cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors and to help to make your user experience better.
Some of the cookies we use are strictly necessary for our website to function, and we don't ask for your consent to place these on your computer. These cookies are shown below.
This cookie is used to remember a user's choice about cookies on our web site. Where users have previously indicated a preference, that user's preference will be stored in this cookie. The cookie expires after one year.
However, for those cookies that are useful but not strictly necessary we will always ask for your consent before placing them. These are:
Universal Analytics (Google)
_ga (2 Years)
_gat_gtag_UA_45792062_1 (session cookie)
_gid (24 hours)
These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited.
The data collected is anonymised; we collect no personally-identifiable information.
Read Google's overview of privacy and safeguarding data
As well as the cookies we use, various third parties may also place them on your computer. These are shown below.
Third party cookies are not within our control. Further information on these third-party cookies is contained below. This list may be updated from time to time.
How do I change my cookie settings?
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.
Find out how to manage cookies on popular browsers:
To find information relating to other browsers, visit the browser developer's website.
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
Please note that we are planning to enhance our cookie tool to allow you to change your cookie settings relating to our web site more easily after your initial choice.
When you submit an enquiry via our website
When you submit an enquiry via our website, we ask you for your name, contact telephone number, postal address and email address.
We use this information to respond to your query, including providing you with any requested information about work. We may also email you several times after your enquiry in order to follow up on your interest and ensure that we have answered your it to your satisfaction. We will do this based on our legitimate interest in providing accurate information requested.
Your enquiry is forwarded to our SA office where it will be stored on our secure fileservers and processed. We do not use the information you provide to make any automated decisions that might affect you
We keep enquiry emails for up to two years, after which they may be securely archived and kept for seven years, when we delete them. CRM records are kept for three years after the last contact with you.
When you make a donation on our website
When you make a donation to us online, we ask you for your name, address, contact telephone number, email address and postal address. We also record your IP (Internet Protocol) address, which is the address of your computer on the Internet.
We use third party payment processors to process your donation and they will place cookies on your PC in order to process your payment.
Your information is stored on our website and on our cloud servers, all of which are based within the European Union.
We do not use the information you provide to make any automated decisions that might affect you.
We keep your donation information for up to seven years in order to comply with fiscal reporting requirements
Your rights as a data subject
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.
If we are processing your personal data for reasons of consent or to fulfil a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.
If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.
You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.
Finally, in some circumstances you can ask us not to reach decisions affecting you using automated processing or profiling.
To submit a request regarding your personal data by email, post or telephone, please use the contact information provided above.
Your right to complain
If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint.
We will update the version number and date of this document each time it is changed.